CANCELLATION POLICY
Your reservation is very important to us at HAIRACY DOWNTOWN
It is especially for you.
We understand that sometimes schedule adjustments are necessary and things come up. Sickness and emergencies happen. Other than that, we respectfully request a 48 hour or more cancellation before your scheduled reservation.
Clients cancelling within less than 24 hours of the scheduled reservation will be required to pay 50% of the service reserved. Payment is required before future reservations can be made with HAIRACY DOWNTOWN.
NO SHOWS will be charged 100% of the reserved service amount. And may be asked to PREPAY for future reservations when booking.
Finally, arriving more than 15 minutes late could result in rescheduling the reservation and prepaying for future reservations.
RETURNS AND EXCHANGES
We stand behind the product lines we carry. If a retail product purchased at Hairacy Downtown does not meet your expectations, it may be exchanged for another retail product within 14 days of the original purchase date.note that All brushes, styling tools, and makeup are final sale.
