TAKE CARE OF YOUR HAIR

ABOUT

ABOUT

HAIRACY DOWNTOWN

Hairacy Downtown has been in business since the 1960’s. I am the new owner of this historical salon that sits in this beautiful city of Grand Rapids Michigan. I appreciate the history of what this salon has given to our guests for many years. I love hearing the stories of what this salon was and is now. 

CANCELLATION POLICY

Your reservation is very important to us at HAIRACY DOWNTOWN 

It is especially for you.

We understand that sometimes schedule adjustments are necessary and things come up. Sickness and emergencies happen. Other than that, we respectfully request a 48 hour or more cancellation before your scheduled reservation. 

Clients cancelling within less than 24 hours of the scheduled reservation will be required to pay 50% of the service reserved. Payment is required before future reservations can be made with HAIRACY DOWNTOWN.

NO SHOWS will be charged 100% of the reserved service amount. And may be asked to PREPAY for future reservations when booking.

Finally, arriving more than 15 minutes late could result in rescheduling the reservation and prepaying for future reservations.

RETURNS AND EXCHANGES

We stand behind the product lines we carry. If a retail product purchased at Hairacy Downtown does not meet your expectations, it may be exchanged for another retail product within 14 days of the original purchase date.note that All brushes, styling tools, and makeup are final sale.

For the safety of our clients and stylists, we have adopted the same screening and sanitation processes that are used at local hopsitals. Stylists,nail tech and clients will be screened for symptoms daily. People with any of the followinng symptoms will not be permitted in the salon: fever, cough, shortness of breath, runny nose, sore throat, diarrhea, skin rash, loss of taste or smell, body aches. Temperature checks will be performed on all clients and stylists, nail tech upon entering the salon. People with recent travel will be screened further to determined to enter the salon.  For  your safety, stylist, and nail tools are disinfected with hopital grade disinfectant between cleints. Masks will be worn by clients and stylists. The salon itself undergoes frequent cleaning and disinfecting with hospital grade disinfectant. Before entering the salon please our salon at 616-459-8025. We will let you know that your stylist and or nail tech are ready.