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SALON POLICIES

At Hairacy Downtown, our goal is to provide each of our clients with the best customer service a salon can offer. In doing so, we ask that our clients give us a 24-hour notice for cancelling their appointment.

Thank you for your understanding.

Parking: Downtown Grand Rapids offers meter parking. We recommend the city parking ramp that is on the corner of Pearl and Ionia.

For the safety of our clients and stylists, we have adopted the same screening and sanitation processes that are used at local hopsitals. Stylists,nail tech and clients will be screened for symptoms daily. People with any of the followinng symptoms will not be permitted in the salon: fever, cough, shortness of breath, runny nose, sore throat, diarrhea, skin rash, loss of taste or smell, body aches. Temperature checks will be performed on all clients and stylists, nail tech upon entering the salon. People with recent travel will be screened further to determined to enter the salon.  For  your safety, stylist, and nail tools are disinfected with hopital grade disinfectant between cleints. Masks will be worn by clients and stylists. The salon itself undergoes frequent cleaning and disinfecting with hospital grade disinfectant. Before entering the salon please our salon at 616-459-8025. We will let you know that your stylist and or nail tech are ready. 

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